Ilux help to transform patient care

ILUX helps renal services provider Diaverum to transform patient care.

20 clinic deployments result in integrated systems, interoperability and secure data sharing.

Diaverum is one of the world’s leading providers of renal care and the largest independent service provider in Europe. Its operations currently span 20 countries around the world andserves a patient base of more than 29,000 people. In 2007, Diaverum launched its UK operation in partnership with NHS England and currently provides care to over 1,500 patients in 20 clinics across the country.

The challenge was to deliver seamless patient care and accurate, timely data to clinicians, dialysis services are increasingly reliant on technology and integrated systems. Back in 2007, Diaverum was embarking on the launch of its first satellite renal clinics for the NHS. Diaverum was seeking to improve the incumbent technology and system processes, which were often beset with paper processes and system failures.

By undertaking the IT service redesigns recommended and implemented by ILUX, Diaverum has dramatically improved its renal services across its clinics. For patients, this has resulted in improved care and experience – enabling treatment to be more personalised and time spent in the clinic more enjoyable, with access to free Wi-Fi to keep in touch with loved ones, do work, and use services such as online shopping and movie watching.